Grand Hotel Casino

Grand Hotel Casino New Zealand

Last Updated: April 16, 2024

Grand Hotel Casino is a fully-licensed site with a simple layout and an attractive deposit match bonus for players from New Zealand. It runs on Microgaming's powerful gaming platform and has over 500 games including world-famous progressive jackpots. Join us as we review all of Grand Hotel's services including its top bonuses, best mobile games, tournaments, customer support, fastest payment methods and online security in 2024.

Sign-Up Offer 100% Match Bonus Up to $560
Pros and Cons:
  • Games supplied by Microgaming
  • 500+ impressive titles
  • Optimised for iOS and Android devices
  • Safe payment options
  • Large progressive jackpots
  • High WR on first two deposit bonuses
  • Limited live dealer collection
Top Software: Microgaming
Top Payments:
Visa Mastercard Neteller
How We Rated Grand Hotel Casino
  • Bonus (4)
  • Games (4)
  • Software (3)
  • Banking (3.5)
  • Fair Play (4.5)
  • Support (4)
  • Name: Grand Hotel Casino
  • Launched: 2000
  • License: Kahnawake
  • Live-Chat: Yes
  • Min. Deposit: $10
  • Withdrawal: $50
  • Email: [email protected]
  • Payout Rate: 93.54%
  • Software: Microgaming
  • Payment Options: Visa Mastercard Neteller Paypal Skrill Interac Echeck Neosurf Paysafecard Visa Electron Wire Transfer Maestro POLi Abaqoos AstroPay eKonto Entropay EUteller EZIPay Giropay iDeal iDebit Instant Banking By Citadel Kalibra Card Moneta MULTIBANCO Postepay Przelewy24 QIWI SOFORT Banking Ticket Premium Trustly Wirecard
More Information on Grand Hotel Casino
Grand Hotel Casino website Grand Hotel Casino games Grand Hotel Casino cashier
Written by Bonnie Gjurovska 8 minute read

Grand Hotel Gains Popularity in New Zealand

Casino Grand Hotel presents Kiwi players with the most popular games from a world-class service provider like Microgaming. Players can enjoy these games for free with its sumptuous welcome package that is worth over $500. It also has a lucrative loyalty program that rewards points to its members for every bet they wager, and these points can later be redeemed for exclusive free spins offers, cash prizes and other bonuses. Moreover, this brand's reliable banking services, optimal online security and round-the-clock customer support has only boosted its popularity in New Zealand.

Ice Casino is Grand Hotel Casino's Biggest Competition in New Zealand - Here is Why

Ice Casino is another top-rated iGaming site that is as popular as GrandHotel itself, making it one of this site's top competitors. IceCasino is known among New Zealand's players for its massive games collection and progressive jackpots from multiple software suppliers. It also has a highly-rewarding loyalty programme for its members and hosts regular tournaments that offer amazing real money payouts. There are multiple payment methods to choose from coupled with the best-in-class online security measures to provide secure banking transactions.

grand hotel casino bonus

Best Casino Bonuses

NZ is home to some of the best online casinos in the world, and iGamers can certainly expect the best bonuses too. Operators reward new players with enticing no deposit bonuses, welcome packages and free spins; while existing players can take advantage of reload offers, cashbacks and real money prizes that can do wonders for your winnings. In the following section, we walk you through the different bonuses on offer at this grand casino.

No Deposit & Slots Free Spins at Grand Hotel

On reviewing the different promo offers for new players at this brand, we did not find any Grand Hotel Casino no deposit free cash or free spins bonus. This is one of the most coveted casino bonus codes among players, and if you're interested, then have a look at the best no deposit bonus online casinos for NZ.

New Player Welcome Bonus

New players from NZ can collect a cool welcome bonus worth $560 simply by signing up and making their first deposit. They can use this free cash bonus to play the best games available at this operator and even earn real money at the same time. Grand Hotel Casino's bonus is offered with the first four deposits.

  • 1st Deposit - 100% Match Bonus Up To $100
  • 2nd Deposit - 50% Match Bonus Up To $150
  • 3rd Deposit - 30% Match Bonus Up To $150
  • 4th Deposit - 20% Match Bonus Up To $160

The match bonus is only available to new players who are 18 and above. There's also a 200x wagering requirement with the first and second deposit bonus, but the remaining two bonus deposits have a 30x WR. The welcome package qualifies on a minimum deposit of 10 NZD and must be claimed within seven days of making the first deposit.

Cashback, Reload & Other Match Bonuses

Unfortunately, our team of review experts did not find any promos for existing players. But on doing some more digging, we found that all existing members can expect amazing cashback offers, reload bonuses, perks and more through this site's loyalty programme. All players are accepted into this programme as soon as they make their first deposit at Grand Hotel NZ. The more you play at this site, the better the promotional offers. Players also earn loyalty points with every bet wagered, and this can later be redeemed for amazing cash prizes, rewards and goodies.

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grand hotel casino games and software

Best Software Providers at Grand Hotel

The games at this site are provided by Microgaming and there are over 550 titles comprising all the popular types. It has pokies, blackjack, progressive jackpots, scratch cards, roulette, video poker, specialty games and live dealers too. The games at Grand Hotel serve up an average RTP rate of 97%, which is impressive for a top online casino in New Zealand. You can expect new games on a weekly basis with interesting storylines and exciting features.

New Zealand Online Casino Slot Games

There is a long list of pokies available at this site to keep you entertained and going each time you play here. You can spin the reels at all types of pokies including classic games and the latest titles such as Cool Wolf, Gold Factory, Atlantis, Vegas Mega Spin, Froot Loot, Avalon II, Thunderstruck II, Jurassic Park & Big Kahuna.


Although this site has a limited range of online Blackjack games, they still pack a punch. There are quality titles for you to choose from including High Streak, Atlantic City Blackjack, Classic Blackjack, Perfect 11, Ten-20, European Blackjack, Multi-Hand Blackjack & Perfect Strategy Blackjack.


Online roulette is one of the most famous luck-based games and very popular among Kiwi players. Our Grand Hotel Casino review found a rather small collection of roulette games that included titles like American Roulette, Auto Roulette, Extreme Multi-Fire, Euro Roulette, Mini Roulette Gold & French Roulette.

Other Table Games

There are other interesting games that you can try out should you ever need a change. These games have intriguing gameplay and unique features with a high earning potential. Play games like Aces & Eights, No Commission Baccarat, Dragon Tiger, Double Double Bonus, Sic Bo, Joker Poker, Classic Baccarat & Bonus Deuces Wild.

Sports Betting

This site does not offer sports betting and you will only find casino games here. However, if you are eager for some sports betting then you can always signup with 888 Casino or 1xBet Casino to wager bets on your favourite sporting events.

Live Dealer Games

This operator has a decent spread of live dealer games that you will surely relish. Enjoy a realistic and authentic gaming experience at Vault Run Roulette, Fortune Finder, Vinnie Jones Blackjack, Hockey Fever Roulette, Real Baccarat, Real Roulette, Real Sic Bo, Spooky Roulette & Ultimate Blackjack.

Grand Hotel Casino Progressive Jackpots

Our review team found a pretty decent list of progressive jackpots from Microgaming, some of which offered more than $3 million NZD at the time of writing this review. Signup with Casino GrandHotel now to have a go at high-paying jackpots like Treasure Quest, Atlantean Treasures, Cash Splash, Immortal Romance, Mega Moolah, Treasure Nile and Mega Vault.

No Download Mobile Play at Grand Hotel Casino

This brand runs on Microgaming's award-winning platform and requires players to download its gaming software to enjoy services. The audio quality was good and visuals were crystal clear on instruments, including iOS, Android and Windows mobile devices. You can play all types of Grand Hotel Casino mobile games and view table games from multiple camera angles of your choice.

Mobile App & Experience Grand Hotel vs Ice Casino

We compared Grand Hotel's mobile gaming experience with another top-rated iGaming site like Ice Casino. To start with, Grand Hotel has a downloadable platform, whereas Ice has a direct, no download platform. Both brands are compatible with all operating softwares and devices, including iPhones and iPads.

On first glance, Ice's website is much more visually appealing than Grand Hotel. The site is fresh, has vibrant colours, clear fonts and is more interactive. But other than that, both user interfaces were quick and smooth. You can play all types of games, including live dealers, and conveniently complete all account-related tasks with ease.

After reviewing both sites, we found that they practically offered the same quality and more importantly, worked well on all mobile devices. The only prominent difference worth noting here is that Ice Casino is more visually pleasing, and this certainly does stand out from the two.

grand hotel casino banking

Online Casino Banking Options for NZ Casino Players at Grand Hotel

New Zealand's iGamers can choose from multiple reliable payment methods like e-wallets, bank cards, coupons, vouchers and bank transfers. You can bank via VISA, Paysafecard, MasterCard, Neteller, Skrill, POLi, Neosurf or American Express. Depending on the region you are in, certain payment companies offer additional rewards or cashbacks for choosing them as your preferred payment method. Unfortunately, this operator does not accept payments via cryptocurrencies.

Instant Deposits

You can enjoy instant deposits via the payment solutions mentioned above. The process is simple, click the 'Bank' button, choose 'Deposit', then select your preferred deposit method (if you're a new member, you'd need to register your payment details). Next enter your deposit amount and lastly confirm your deposit. Grand Hotel Casino deposits are usually prompt but can take up to a maximum of 24 hours. The minimum deposit amount at this operator is 10 NZD.

Fast Withdrawals

Members of this online casino can conveniently withdraw funds to keep their winnings. This can be done via multiple secure payment methods like POLi, Paysafecard, VISA, Neteller, Skrill, MasterCard, American Express & Neosurf. To raise a withdrawal request, click the 'Bank' button, next 'Withdraw', then choose your payment option, enter the amount (minimum withdrawal amount is $50), and finally confirm the request. Before being processed, all payment requests are held in the 'pending' state for 48 hours, for security purposes. Once processed, your winnings can take anywhere between a couple of hours to five working days to reach you, depending on the payment method you choose.

Popular in New Zealand: Neteller

Neteller is a leader in the payments industry and is available at every online casino in New Zealand including Casino GrandHotel. Keeping online gaming in mind, this payment solution offers top-notch security to all iGamers, easy deposits and fast payouts. It accepts payments in New Zealand Dollars and VIP membership can avail of higher cashbacks, higher Grand Hotel Casino withdrawal limits and other perks.

Is Grand Hotel Casino Safe & Legit

Grand Hotel is owned and operated by Fresh Horizons Ltd. It has a Kahnawake Gaming Commission license and is perfectly safe for NZ players as it operates well within the New Zealand Gambling Commission guidelines. Moreover, the payout percentages are constantly reviewed for fairness by eCOGRA.

Grand Hotel Casino's Customer Support

This reliable iGaming site offers 24x7 live chat support along with email and telephone assistance. The support staff are courteous, helpful and most importantly, have good knowledge of their job.

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FAQs in New Zealand

Find the answers to all your Grand Hotel Casino NZ FAQs and ensure you are aware of everything there is to know about playing at this site.

Our Verdict of Grand Hotel Casino

Top10Casinos New Zealand Verdict for Grand Hotel

Grand Hotel offers all New Zealand's players a luxurious iGaming experience with their selection of games from Microgaming. While the slots make up most of the games, there are a good number of progressive jackpots and table games. You can enjoy these games with an attractive welcome bonus worth NZ$560 plus many other offers made available through their loyalty programme. This reputable site has a host of secure payment methods, top-notch online security and 24/7 customer service which only makes playing at this site all the more pleasurable.

Top Features from Grand Hotel Casino
  • Fully licensed operator
  • Fast withdrawals
  • SSL encrypted website
  • Fair gaming assured by eCOGRA
  • Good customer support
Sign-Up Offer 100% Match Bonus + Up to $560 Play Here
 Bonnie Gjurovska
Written by
Bonnie Gjurovska Managing Editor

With a master's degree in business law, Bonnie ventured into the world of online gambling in 2015. Starting out as content writer, she rose through the ranks to eventually manage her own team of writers while planning and structuring content for readers. Visit Bonnie's author page to find out more.

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